[Helpdesk] unable to view mpg from Russia

[Jonas Skardis]

Hi Jill, it may be that you need to download a different codec to view your
files. It's difficult to tell what program to download in particular, but
you may want to start in downloading Mplayer  from http://www.macupdate.com/

In the event that you're in or around Santa Fe, I could help you in figuring
out what to do.

-Jonas P. Skardis
577-2151


> Does anyone have a clue as to which software I might use to open a mpg
> file from a friend in Russia. I am getting an error message with
> Quicktime... "QuickTime cannot open the file: "The last Tsar and
> Tsarina_part_1.mpg"
> it is not a file that QuickTime understands (-2048)"
> 
> My friend put a lot of work into translating into English - and it took
> at least 2 months to arrive here - hate to ask her to send a different
> file format.  (also very expensive to mail from Russia)
> 
> Thanks
> Jill Beyer
> bunnydee at mac.com